Mechanic Zone Auto Repair – Privacy Policy
This Privacy Policy explains how Mechanic Zone Auto Repair collects, uses, and protects customer information. By using our services or website, you agree to the practices described below.
1. Information We Collect
- Name, phone number, and contact details
- Vehicle information (make, model, year, VIN)
- Service history and diagnostic results
- Warranty provider information (if applicable)
- Payment information (processed securely through third-party systems)
2. How We Use Your Information
- To provide automotive repair and maintenance services
- To contact you regarding estimates, approvals, or vehicle status
- To process payments and warranty claims
- To maintain accurate service records
- To improve customer experience and service quality
3. Information Sharing
- We do not sell or share your personal information with third parties for marketing.
- Information may be shared with warranty companies when processing claims.
- Payment processors may receive necessary billing information.
- Law enforcement may receive information if required by law.
4. Data Security
We take reasonable measures to protect customer information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.
5. Vehicle Information & Diagnostics
Diagnostic data, service notes, and repair history may be stored for future reference and warranty verification.
6. Cookies & Website Data
Our website may use basic cookies for functionality and analytics. No personal information is collected through cookies.
7. Customer Rights
- You may request a copy of your service records.
- You may request corrections to inaccurate information.
- You may request deletion of certain personal data, subject to legal requirements.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
9. Updates to This Policy
Mechanic Zone may update this Privacy Policy at any time. Changes will be posted on this page.
10. Contact Information
If you have questions about this Privacy Policy, please contact us at:
Mechanic Zone Auto Repair
3001 Seven Mile E
Detroit, MI
Phone: (313) 733-8450
Email: info@mechanic-zone.com
